60%
A tool wish-list, not a roadmap.
European CPOs without a clear transformation roadmap, and 48% cannot prove commercial ROI.
Source: ProcureCon / GEP, 2026
Procurement transformation, delivered from the inside.
Procurement & operations transformation, AI-augmented. 12+ years in global organisations, from plant to HQ.
Raphaël Munck
Procurement and operations transformation consultant, Annecy.
Key figures
€500M+
Spend managed across raw materials, components, MRO, CAPEX and services.
€20M+
Saved with €250M+ of spend impacted, on GSK’s top raw-material suppliers.
12+
Years in procurement and sourcing.
4
Countries worked in: France, South Africa, Belgium, Switzerland.
7
Industries worked in or for, from pharmaceuticals to international organisations.
€1.5to50bn
Revenue of the companies I have worked in or for.
Direct and indirect: raw materials, components, MRO, CAPEX, services, IT.
- GSKGlobal Category Manager, raw materials: coordinated the worldwide strategy for the top raw-material suppliers through a major organisational transformation.
- SolvayGlobal Category Manager, MRO, €150M, 110+ sites.
- ICRCGlobal Category Leader, team of 4, CAPEX and engineering, CHF 130M: set up the processes and coached the buyers.
- WIPO (UN)Procurement, IT and premises: suggested process improvements, under United Nations public procurement rules.
- Forvia (Faurecia)Plant buyer, then plant purchasing manager, South Africa: developed cross-functional processes.
- Saint-GobainRegional category buyer, 10 plants, 3 countries.
The problem, in six numbers.
Six numbers on the organisation, three on the digital layer. Each carries its source.
57%
Siloed ways of working, ranked first.
The number-one barrier to value delivery named by chief procurement officers.
Source: Deloitte, 2025
93%
Governance on paper.
Procurement and finance leaders who call maverick spending a major source of cost leakage.
Source: Efficio, 2025
+8%
More work, fewer people.
Procurement workload in 2026, while headcount falls 0.9% and the operating budget 0.4%.
Source: The Hackett Group, 2026
77%
Data, not technology, is the bottleneck.
Name poor data infrastructure and quality as the barrier to adoption. Foundations come before platforms.
Source: ProcureCon / GEP, 2026
15.6 days
Slow, manual buying.
To raise one order by hand. With e-catalogues on 75% of spend, a manufacturer cut it to 2.
Source: BCG, 2018
The digital layer, in three numbers.
18%
A stack that never adds up.
Leaders who call their procurement technology fully integrated; 88% log into at least two systems per request.
11%
AI, short of production.
Procurement leaders already implementing AI and machine learning with measurable impact.
51%
Adoption, not ambition.
Cite resistance to change, from concerns about AI replacing human judgment, as a barrier to scaling.
Five services.
No priority order: they combine, and one usually opens the next.
Procurement maturity and transformation roadmaps
A sequenced, costed plan built on your spend data and your teams, ready for your CFO and CIO to sign.
Data, BI and AI applied to procurement
Spend visibility, clean master data, and AI use cases that reach production, with human validation on every decision.
Category strategy and supplier partnerships
Category strategies, supplier segmentation and an SRM framework with KPIs, where the relationship carries the value.
Risk and supply continuity
Single-source exposure mapped, crisis playbooks tested with operations, and contracts that keep supply running.
Negotiation and contracting
Framework agreements, e-auctions and software terms negotiated with exit and reversibility clauses. No vendor commission.
Not sure which one you need? A 30-minute conversation, then a one-page scoping note.
Start a conversationHow I work.
The same method, whatever the mission.
Start from business goals and facts.
Spend data, interviews and the people who do the work. Tools come after, never first.
Prioritise what pays.
Foundations first (process, data, governance), then quick wins with measurable value.
Deliver with your teams.
Hands-on, alongside business, IT and leadership, not slides from a distance.
Make it stick.
Clear owners, simple KPIs, and teams able to run it without me.
Every recommendation is tied to at least one value lever: savings, quality, speed, innovation or risk.
About.
I’m Raphaël. For more than 12 years I have worked on the buying side of large organisations: from a plant in South Africa to global categories at GSK and Solvay, a global team at the ICRC and the United Nations at WIPO. I have managed raw materials, components, MRO, CAPEX and services, and led transformations: centralisation, operating model redesign, rebuilding collaboration between HQ and the field.
Today I help companies raise the maturity of their procurement and make it more digital, resilient and measurable. I am also an entrepreneur at heart, with three companies co-founded.
Formation
- Master in Procurement (MAI), KEDGE Business School
Languages
- French and English (native or bilingual)
- Spanish
Certifications
- Sustainable Procurement Pledge Ambassador, January to April 2026
- FinOps Certified Practitioner, FinOps Foundation
- AWS Certified AI Practitioner, AWS
- Corporate Sustainability: Understanding and Seizing the Strategic Opportunity, Università Bocconi
- Change Management, The Wharton School
- Big Data, Artificial Intelligence and Ethics, UC Davis
- Google Cloud Digital Leader Training, Google Cloud
- Certified Green Belt in Lean (CGBL), IIBLC
- International Organization Management, University of Geneva
- English C2 Proficient, EF SET
Outside work, I live in Annecy with my partner Héléna, between the lake and the mountains. I am from Bordeaux, and I am very close to my family. I love the outdoors and strong sensations: scuba diving, the mountains, Thai boxing, with one official fight in Thailand, and skydiving. I am a certified skydiver, and I try to get involved in the causes that matter to me, starting with the environment.
Start a conversation.
Tell me the question you are trying to answer, the timing, and what a good outcome looks like. I read every message myself and reply within two working days.
English and French, for deliverables, workshops and supplier communication.
On site for kick-off, workshops, steering committees and go-live weeks.